Lentra

Lentra Growth Alliance Program

This Privacy Notice was last updated on June 22, 2026.

We, Lentra AI Private Limited (“we”, “us”, “our”, “Company”), are the owners of the website Lentra Growth Alliance Program (“Website”) and have developed and own the Growth Alliance Program platform, available at https://lentra.ai/gap/growth-alliance-program/ (herein referred to as “GAP Program”). The Website and Gap Program collectively showcase a long-term growth partnership program that combines lending technology, operational support, and strategic expertise to help NBFCs, and banks scale their lending business from startup stage to large-scale operations (hereinafter referred to as the "Services"). The Website and the Gap Program will hereinafter collectively be referred to as the “Platform”.

We respect data privacy rights and are committed to protecting Personal Data collected on the Platform. This Privacy Notice (“Privacy Notice”) sets forth how we collect, use, and protect the personal data collected through the Platform.

PLEASE READ THIS PRIVACY NOTICE CAREFULLY. BY CLICKING ON THE CONSENT CHECK BOX, AND BY ACCESSING AND USING THE PLATFORM, YOU AGREE TO THE TERMS OF THIS PRIVACY NOTICE OUTLINED BELOW. YOU HEREBY AGREE AND PROVIDE CONSENT TO THE COMPANY FOR PROCESSING PERSONAL DATA FOR THE PURPOSES AND THE SCOPE DEFINED IN THIS PRIVACY NOTICE. IF YOU DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, YOU MAY WITHDRAW YOUR CONSENT OR CHOOSE NOT TO PROVIDE YOUR PERSONAL DATA ON THE PLATFORM. SUCH AN INTIMATION TO WITHDRAW YOUR CONSENT CAN BE PROVIDED ON THE EMAIL MENTIONED BELOW.
IF YOU ARE ACCESSING THE PLATFORM ON BEHALF OF A THIRD PARTY, YOU REPRESENT THAT YOU HAVE THE AUTHORITY TO BIND SUCH THIRD PARTY TO THE TERMS AND CONDITIONS OF THIS PRIVACY NOTICE AND, IN SUCH AN EVENT, YOUR USE OF THE PLATFORM SHALL REFER TO USE BY SUCH THIRD PARTY. IF YOU DO NOT HAVE SUCH AN AUTHORITY (TO PROVIDE PERSONAL DATA OF A THIRD PARTY) OR DO NOT AGREE TO THE TERMS OF THIS PRIVACY NOTICE, THEN YOU SHOULD REFRAIN FROM USING THE PLATFORM.

This Privacy Notice is an electronic record in the form of an electronic document and construed in accordance with applicable laws of India, including, where applicable, the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.

1. DEFINITIONS

  1. “Personal Data” means any information/ data that relates to an identified or identifiable natural person,
  2. “User(s)”, “you”, “your” shall mean a natural person who use, register, or access the Platform.

2. WHAT PERSONAL DATA IS COLLECTED BY US?

The table below sets out the categories of Personal Data that we may collect when you access or use the Platform, apply for the Growth Alliance Program ("GAP"), communicate with us, or otherwise interact with the Platform, along with the purposes for which such Personal Data may be processed.

Categories of Personal Information Specified Purpose or Purposes of Processing
Identity Information (full name)
  • To identify and verify applicants.
  • To scrutinize, process and administer applications for the Growth Alliance Program ("GAP").
  • To maintain internal records and manage relationships with applicants and participants.
Contact Information (work email address and mobile number) collected on the Website
  • To communicate with applicants regarding their applications, participation and related enquiries.
  • To provide updates, notifications and information relating to the GAP and related services.
  • To respond to requests, feedback and support queries.
Communications Information (information contained in inquiries, correspondence, feedback, applications, requests and other communications submitted by you) collected on the Platform
  • To respond to enquiries and requests.
  • To provide support and address concerns or complaints.
  • To improve our services and user experience.
Technical and Usage Information (IP address, device information, browser type, operating system information, log data, website usage information, cookie-related information and similar online identifiers)
  • To operate, maintain and secure the Platform.
  • To monitor usage patterns and analyse Platform performance.
  • To improve functionality, user experience and service delivery.
  • To detect, prevent and investigate fraud, misuse and security incidents.
Payment Information (where applicable, full name, phone number, billing address, email address and payment confirmation details)
  • To facilitate and record payments relating to the Services.
  • To maintain transaction records and comply with legal and regulatory obligations.
  • To address payment-related queries and disputes.
Other Voluntarily Provided Information (any other information voluntarily provided by you in connection with your application or interactions with the Platform)
  • To process and respond to your requests.
  • To evaluate and administer your participation in the GAP.
  • To provide and improve the Services.

3. ACCURACY OF INFORMATION

The User undertakes that they shall be solely responsible for the accuracy, correctness, or truthfulness of the Personal Data shared with us, whether of its own or any third party. In the event the User is sharing any Personal Data on behalf of a third person, the User represents and warrants that they have the necessary authority to share such Personal Data with the Company and have obtained written consent from such third party. The User understands and acknowledges that such Personal Data shall be subject to the terms and conditions of this Privacy Notice.

4. COOKIES

We use cookies and/or similar in-house and third-party tracking tools to track user traffic patterns. Tracking tools are also used, such as beacons, tags and scripts to collect and track information to improve and analyze our Platform. You may choose to disable cookies through your browser settings.

5. ANONYMISED DATA

We may also use your Personal Data collected to create aggregate, anonymized data. While we will continue retaining such derived or anonymised data, any Personal Data will be deleted. We shall ensure that such anonymized data will not be directly identifiable to you or to the Personal Data shared with us. We may use this anonymized data for any purpose, including but not limited to conducting research, analytical purposes, and improving our Platform. By using the Platform, you provide us the right to use your Personal Data to create anonymized data and use it for our business purposes.

6. DISCLOSURES

We do not sell, rent, share, distribute, lease or otherwise provide your Personal Data to third parties, without your prior consent. Keeping this in mind, we may disclose your Personal Data in the following cases:

  1. Affiliates: We may provide your Personal Data to our affiliates to enable them to improve the Platform, provide feedback and respond to their queries.
  2. Service Providers: We may share your Personal Data with the service providers who work with us in connection with operating the Platform and/or providing the Services. All such service providers are subject to stringent confidentiality restrictions consistent with this Privacy Notice.
  3. Merger or Acquisition: We may transfer your Personal Data if we are acquired by another entity, or if we merge with another company or transfer a part of our business, including the Platform, to a third party. Any third party or resultant entity that receives your Personal Data shall have the right to continue to use your Personal Data in line with the purposes set out herein.
  4. Safety, Legal and Regulatory Authorities: We may disclose your Personal Data if we believe that we are required to do so: (a) by law; (b) to comply with legal process or governmental requests; (c) to enforce our agreements; (d) to protect our operations; (e) to protect the rights, privacy, safety or property of the Company, you or others; (e) to protect our reputation and (f) to permit us to pursue available remedies or limit the damages that we may sustain.

7. INFORMATION FOR INDIA USERS AS PER THE DPDPA

The rights listed below are available to individuals accessing the Platform from India and will become available under the DPDPA upon its enforcement. You may exercise the following rights:

  1. Right to access information about Personal Data.
  2. Right to correction and erasure of Personal Data.
  3. Right of grievance redressal.
  4. Right to nominate.
  5. Withdraw consent at any time where we are relying on consent to process Personal Data.

Depending on the nature of the request, we may ask you to complete a Personal Data request form or seek certain details to verify the request.

All requests for Personal Data will be handled within a reasonable period of time. If you would like to exercise ANY of these rights, please contact info@lentra.ai.

Only after exhausting the Company’s grievance redressal mechanism, you may approach the Data Protection Board of India, which may be set up.

8. YOUR CHOICES AND OPT-OUT

We may send you communications, including but not limited to (a) notices about your use of the Platform, including those concerning violations of use, (b) updates, (c) promotional information regarding our Platform, and (d) newsletters. You may opt out of receiving promotional emails and newsletters from us by following the unsubscribe instructions provided in those emails. Alternatively, you can opt out at any time by emailing us at info@lentra.ai with your specific request.

9. DATA RETENTION

We will retain the User’s Personal Data as long as it is required to be retained for the provision of the Platform. We may also retain and use Users’ Personal Data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

10. THIRD PARTY WEBSITES, APPLICATIONS AND PAGES

Our Platform may contain links to other websites, mobile applications, and other online services operated by third parties. These links are not an endorsement of, or representation that we are affiliated with, any third party. In addition, our content may be included on web pages or mobile applications or online services that are not associated with us. We do not control third-party websites, mobile applications or online services, and we are not responsible for their actions. Other websites and services follow different rules regarding the collection, use and sharing of your Personal Data. We encourage you to read the privacy policies of the other websites and mobile applications and online services you use.

11. SECURITY PRACTICES

We are committed to maintaining information security and protecting User Personal Data from potential breaches. We implement security measures as per industry standards. Although we provide appropriate firewalls and protection, we cannot guarantee the security of Personal Data transmitted, as these systems are not hack-proof. Data pilferage due to unauthorized hacking, virus attacks and technical issues are possible, and we will take necessary measures to mitigate such events.

12. CHILDREN’S PERSONAL DATA

Our Platform is not meant for use by any person who is under the age of 18 years without receiving explicit consent from their parents. If we learn we have collected or received Personal Data from a child without verification of parental consent, we will delete the information. If you believe we might have any information from or about a child, please contact us at info@lentra.ai.

13. GOVERNING LAWS AND DISPUTES

This Privacy Notice shall be construed and governed by the laws of India and shall be subject to the exclusive jurisdiction of the competent courts in Pune.

14. CHANGES TO THIS PRIVACY NOTICE

We reserve the right to update this Privacy Notice at any time. The updated Privacy Notice will be made available through our Platform along with the date of the latest revision. If such modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change via email or through the Platform.

15. HOW TO CONTACT US

If you have any questions or concerns or grievances regarding this Privacy Notice or if users wish to withdraw their consent in relation to the processing of their Personal Data, you can reach out to our appointed Grievance Redressal Officer Vikas Deshpande via email at info@lentra.ai

Office address:
202 Amar Tech Park
31/5, Balewadi-Hinjawadi Road,
Balewadi, Pune - 411045